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Arizona Board of Fingerprinting—Board granted or denied most good-cause and central registry exceptions we reviewed in accordance with statute and rule but should ensure it collects all required application materials

Arizona Department of Child Safety—Foster Home Recruitment, Licensure, Use, and Retention—Department engages in recommended recruitment practices but foster parent feedback indicates a need for improved customer service and more information about children

Arizona Department of Health Services—Department failed to investigate or timely investigate some long-term care facility complaints, did not comply with some conflict-of-interest requirements, and has some gaps in 4 IT security areas

Arizona Department of Health Services—Arizona State Hospital—State Hospital has not fully evaluated assault-reduction strategies but has established processes for patient admission, ensuring patients receive prescribed treatment, and reporting incidents

Arizona Department of Insurance—Department’s process to prioritize fraud referrals for investigation lacks important components and practices for managing conflicts of interest increase risk of nondisclosure

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