Arizona Board of Athletic Training—Board should ensure applicants meet lawful presence and continuing-education requirements, and improve the information on its website and the licensee information staff provide over the phone

The Arizona Board of Athletic Training (Board) regulates the practice of athletic training in the State by licensing athletic trainers, providing information about licensees to the public, and investigating and resolving complaints against licensees. We found that the Board can improve its licensing of athletic trainers, improve its provision of information to the public on its website, and develop and implement guidance for staff on the licensee information it can provide over the phone. Additionally, the Board should improve its compliance with open meeting law, develop additional complaint-handling procedures, and verify that athletic trainers receive appropriate direction from physicians.