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Several aspects of the Division’s oversight
of the child protective services process were reviewed in this audit. For example, the
review found that the Division is unable to investigate all reports of child abuse and
neglect. Additionally, a review of investigative files in one district revealed several
problems regarding the investigation timeliness and thoroughness. The audit also covered
the Division’s management tools such as its model to measure workload and determine
staffing needs as well as its new management information system. Further, problems were
identified regarding the Division’s oversight of group and shelter homes. Finally,
the Division is finding it more difficult to place certain dependent children in foster
homes.
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