The Board is charged with regulating
approximately 5,000 dentists, dental hygienists, and denturists in Arizona.
We found that it is generally effective in fulfilling its licensing and
complaint duties. However, the Board needs to improve its procedures for
ensuring that licensees take required corrective actions resulting from
resolved complaints. The Board also needs to improve its handling of consent
agreements and malpractice cases to ensure that the public is better
informed. The Board should make information available to the public about
the provisions of consent agreements used to resolve statutory violations.
Further, the Board did not take disciplinary action in a few malpractice
complaints from its unfounded concern that the incident would be
double-reported in a national data bank.
The report also contains pertinent
information addressing legislative and public concerns relating to holistic